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Getting Started

8 articles

Account setup, first event, and onboarding guides.

Registration & Forms

12 articles

Custom fields, branded pages, and registration settings.

Webhooks & API

15 articles

Connecting EventoGate to your systems and tools.

QR Check-in

6 articles

Setting up and running event check-in with QR codes.

Team & Permissions

7 articles

Roles, access control, and multi-team management.

Billing & Plans

9 articles

Subscription management, invoices, and usage limits.

Frequently Asked Questions

Quick answers to the most common questions.

After signing in, click 'New Event' from your dashboard. Enter the event name, type (in-person, virtual, or hybrid), dates, and configure your registration form fields. Click 'Publish' when ready — your registration link is live immediately.

Go to Settings → Webhooks and add your endpoint URL. EventoGate will POST a signed JSON payload to your URL within 100ms of any event action (registration, check-in, status change). Failed deliveries are retried automatically 3 times with exponential back-off.

Yes. You can use the EventoGate-hosted registration page, or POST attendee data directly to our REST API from your own form. Both methods trigger the same webhooks and generate QR codes automatically.

In-person events track physical attendance with QR check-in. Virtual events don't use QR codes but still support full registration and webhook automation. Hybrid events support both — attendees choose their attendance type at registration.

Go to Settings → Team and invite members by email. Assign one of four roles: Super Admin (full access), Event Manager (create and manage events), Check-in Staff (QR scanning only), or Viewer (read-only reports).

Yes. EventoGate is SOC 2 Type II compliant. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Webhook payloads are signed with HMAC-SHA256 so you can verify every delivery. Full audit logs are available for all account actions.

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